- Windows phone sync hotmail backup assistant how to#
- Windows phone sync hotmail backup assistant update#
I’d really, really, like to feel confident that my contact list won’t keep being replaced with an old version again and again. I have a samsung galaxy note 3, though everything else I own is mac. Thanks for the note back~ I’d love this to be worked out. I would be really glad if anyone else has and could pipe in here.
Windows phone sync hotmail backup assistant how to#
I'm not at all convinced that they understand at verizon how to get around this. So not only did I not get to send the new ones to the cloud, but the cloud sent back all the old ones replacing the work I had done.
Windows phone sync hotmail backup assistant update#
I did all this, and while there LITERALLY saw the box for "sync contacts" check itself back on and start sycing with the cloud, where I had just deleted all my contacts with the intent of uploading all the current, newly update info from my phone onto the cloud~ Instead all this automatic stuff started happening and the cloud started syncing my contacts to my phone, which is to say, it deleted all my contacts because the account online had just been cleared out~ I was so bummed, can't even tell you how long it took to update everything to current manually over a couple weeks on my phone and it was all gone~ Turns out I went into the trash online and was able to undelete all my deleted contacts from the online verizon account, (mind you, these were the out-of-date ones I was trying to replace with my current phone ones), and then the cloud automatically synced all these old contacts onto my phone again. They told me to go into Settings, "backup assistant Plus" and make sure the "sync contacts" button is turned off first, then go log into my account online, delete all the contacts there, then come back to phone and choose the "backup now" button at the bottom of the "backup assistant plus" screen under settings.
I am having exactly the same problem~ SO, so frustrating, as I do all my updating on my phone, not the cloud or my desktop computer!! And, likewise I called about hte issue and got the same advice as Spikey and did the same thing with the same shocking results (deleting all contacts on my phone). I can't be the only one dealing with this issue. If I ever want to access old contact-data that I may have accidentally deleted/edited on my iPhone, I could go online to my Verizon Cloud and access it there if need be.Ĭan someone please tell me how I can get around this problem and continue to backup my Contacts on a regular basis without constantly receiving old deleted contacts and having to keep manually deleting them over and over?!? Or the app's default function should ONLY send/backup your iPhone contacts to the Cloud.not additionally receive old contact-data every time. There should either be some specific sync settings to choose your default "send, receive, or send/receive" function. I would not want it to keep receiving old contacts that I have previously deleted/edited since the last backup. However, then it will also "receive" the prior contacts that I've deleted/edited since the last backup!? Therefore, creating new contacts in my iPhone that I had manually deleted or edited since the last backup!?Įach time I sync, I obviously would want the app to sync/backup/send all my contacts from my iPhone to the Cloud.
The result is, the Verizon Cloud app will "send" the new contacts I've added from my iPhone to the Cloud. Then, I sync again with the Verizon Cloud app. A week later on my iPhone, I add a couple contacts, delete a couple contacts, and edit a couple names/numbers. I've been trying to figure out a way to properly use these Verizon backup apps (Backup Asst, Verizon Cloud, etc.), but their syncing functions don't seem to work properly.įor example, let's say I have 10 contacts on my iPhone and then I sync them with the Verizon Cloud app.
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